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Lifestyle Employment at Crown

a beautiful career that works for you

pppsstt... are you looking for the color expert position? click here!

"Extensionista" ex·ten·sion·ista 

a hairstylist who specializes in the art of hair extensions

The best thing about being an extensionista at Crown?

OUR TEAM

At Crown, we believe in the magic that comes with the confidence of finally loving your hair - perhaps for the first time in your whole life. We believe in providing a place for women with thinning hair that’s totally focused on their needs by creating a warm and welcoming, customer-focused salon where our guests feel cared for and pampered. 

We find joy in the work we do every day, creating happy smiles on our guests’ faces, in a positive environment filled with laughter and fun.

We love working together to create a successful salon through a motivating and supportive environment that encourages team members to collaborate to reach salon goals & create real results. We are each other’s biggest cheerleaders and love celebrating our wins together!

We know that sometimes the biggest victories come from the smallest changes. We believe in consistent growth and movement towards our goals and the power of being coachable. We are always open to and welcome feedback so we can look back and celebrate how far we’ve come. 

We are an unapologetically innovative salon that’s not afraid to try new things or think outside of the box. We are working together to create an entirely new salon concept that works for us and provides for the needs of our extensionistas and customers by being open and flexible to new and exciting ideas.

We believe in work-life balance and the power of a team who always has your back. We look out for each other and share everything in a collaborative, supportive and connected environment. 

 

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BEFORE & AFTER WEFT EXTENSIONS
BEFORE & AFTER WEFT EXTENSIONS

A career that changes lives

Our extensionistas are changing lives daily by giving women their confidence back. As an 100% extension-focused salon, most of our guests are women who are experiencing thinning or compromised hair and are looking for extensions as a solution. 

Tears of happiness when our guests see themselves with their new, beautiful hair extensions is not uncommon at Crown. You could be the person to give them the gift of loving their hair - perhaps for the first time in their lives. Extensions provide a life-changing transformation that cut and color services alone just can’t compete with. Giving women their hair and confidence back is a gift that keeps us coming back every day for more.

 

You may be an Extensionista if...

You're a team player who loves to learn from, be inspired by and support your fellow stylists. You love to contribute your time, expertise, thoughts and ideas to help those around you succeed. You spend every free moment looking for a way to help those around you because you know they will be there for you too when you need them. You’re not afraid to ask for help and are eager to learn. 

You are a friendly and fun stylist who gets excited for every guest in your chair, can match energy, make conversation easily and exude confidence and style. You’re a natural people-person who loves to hype up every woman who comes into the salon, throwing out compliments to everyone around you like confetti. 

You are passionate about growing and improving every day and becoming the best extensionista you can be. You enjoy working hard to improve your skills and taking every opportunity you can to learn and grow, not just behind the chair but in your life as well. You’re not just open to feedback - you thrive on it! You are coachable and see every challenge as an opportunity to grow and do better by implementing small, consistent changes.

You love meticulous, detail-oriented work and don't mind spending all day with only one or two guests because you can look back at what you've done and see you have created a masterpiece. You love the feeling of being in a flow state - that beautiful moment where you are lost in what you’re doing, fully immersed with energized focus and enjoyment of the process. 

You aren't afraid of commitment and are ready to dedicate the next few years of your career to mastering the key skills you need to succeed in the salons of the future. You know in your heart that the key to being successful in anything is to specialize and set yourself apart as an expert - and hair extensions are your golden ticket.

You are ready to be an industry leader and experience the potential of the fastest-growing, most profitable, and most life-changing hair service available in the salon today. You are responsible and take initiative, always looking for ways to help your teammates and the salon without being asked and hold yourself accountable to your goals. You look forward to the day when you eventually are ready to become an industry educator, salon leader or even owner - all wonderful possibilities that will be available to you within the Crown family. 

Giving women their confidence back and helping them to feel like their most beautiful versions of themselves is your very reason for being a part of this beautiful industry. 

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Extensionista Responsibilities

  •  Be a light! Your positive attitude is contagious to everyone around you from the salon guests to your team.
  • Show-up looking your best. As a beauty professional you are fully aware that you are a local influencer and your hair, makeup and fashion should inspire your guests. 
  • Live up to the vision and values of Crown. You eat, sleep and breathe teamwork, growth, fun and innovation. 
  • Be a sponge ready to soak up all of the education coming your way - from mastery of 4 extension methods to hair coloring, social media to human psychology - and more!
  • Complete our Crown Standard certification, our education program designed to give you confidence in every area of service, from our signature consultation to product recommendations and more. 
  • Go above and beyond for our guests, providing beverages, refreshments, and chair side service. You think of yourself as a host and love doing what you can to make your guest feel comfortable. 
  • Lights, camera, action! You’re now a social media guru who feels comfortable being in front of and behind the camera so that we can show Crown magic to the world.
  • Execute all salon setup, opening and closing routines as defined. You’re a neat freak who can see everything from hair on the floor to smudges on the mirror. You get it gone before anyone else can see it, keeping everything spotless.
  • You believe in telling, not selling. You feel confident in educating our guests in all that Crown has to offer and recommending other services, products and memberships. 
  • You know that consistency of service is paramount, that’s why you enjoy following written checklists, systems and procedures to ensure every guest’s visit is perfect. You like keeping notes and believe organization is key to keeping everything running smoothly and stress-free.

A message from our owner

“Hey, Jenna here! I started Crown in 2017 with a dream of uplifting and creating more respect for the salon industry by changing the way hairstylists are compensated and cared for. I wanted to revolutionize the hair extensions industry by creating a repeatable blueprint for a customer journey in a collaborative, team-based environment. I wanted to provide a wealthy life for my extensionistas: financial wealth, relational wealth with coworkers, and freedom of time wealth. I want my extensionistas to see a future for themselves and a career path they can be excited about within Crown. 

I love that my team is so friendly and fun. Every day in the salon is like a party with laughter and smiles all around! My team makes every guest feel like a queen - completely taken care of and the center of attention. They collaborate and work together to care for the guests and each other and are always willing to try something new. When they are presented with a new goal they are flexible and work hard to achieve it. 

The ultimate growth opportunity I want to provide for my stylists is the ability to eventually own their own Crown. I feel that giving my employees the possibility and support of having their own salon one day is the best way to “retire” a hairstylist and I believe that having a long term exit plan for getting out from behind the chair is important. I hope to be able to help everyone who works for me in that process if that is their goal. The ability to earn raises every quarter, gain leadership experience, become a manager and then eventually their own salon owner or pursue other opportunities within our company is something I can’t wait to provide to every person on my team.”

Jenna Bowden - CEO (Chief Extension Officer)
Jenna Bowden - CEO (Chief Extension Officer)

Frequently asked questions:

Where is your salon located?

Crown is located in the heart of Colorado Springs' beautiful & unique West Side, exactly one minute from the Uintah exit. We are in a fun shopping center with plenty of parking that we share with a gluten-free bakery, busy pet store (cute dogs everywhere!) and a healthy grocery store with tons of great snacks, deli & coffee shop. 

What is your clientele like?

Boss ladies who want to look and feel their best! She’s a woman usually around 30-50 who is established in career or works for herself, whether that be running her own company or selling real estate. She’s a true professional who is consistent and always wants to put her best foot forward. 

What does education look like when I start?

First, we get to know you and how you like to learn - you’ll even take an enneagram and love languages test so that we can tailor our approach to your education. You’ll take part in our structured and extension-focused Crown Standard Program. There will be lots of hands-on learning and assisting as well as certification in all 4 extension methods that we offer. 

What does my continued opportunity for learning look like?

We have tons of in-salon classes covering everything from financial preparedness, products & services, advanced extensions, consultation - and more! We also offer dedicated, personalized, one on one mentorship with our salon owner and manager to help you achieve your personal and professional goals. There’s even potential for opportunities to move up within the company- or even own your own Crown Extension Studio one day! 

How do you feel about flexibility?

We believe in work- life balance. Our team-based approach makes taking time off easy and we also offer paid vacation. Our 4 day work week is also dreamy! Plus, we provide all of the salon clientele, so you don’t have to worry about marketing yourself or even think about work on your off-hours. 

Are you booth rental or commission?

Neither! We are a team-based pay salon which means that we offer consistent, hourly pay - whether you're with a guest or not! We believe in paying you for what you bring to the team, not how much in services you ring up that day. Our extensionistas love having a consistent paycheck they can count on every week without worry of a "slow season" or not having a guest on their books that day.

What is my earning potential the first year? 3 years in?

We offer a starting pay of $15/hour for the first 3 months while you are in training and jumps immediately to $25/hour after that! Your earning potential is around $35K in year one and jumps to $50K in year two and only goes up from there. Our career path gives you an opportunity to earn raises every 3 months and make more consistently with a plan. We are proud to say that our extensionistas have been able purchase homes, cars and live independently without relying on tips or bringing in their own clientele. Now that’s financial freedom!

Do you offer benefits? 

We have all the benefits you won’t find at most salons our size! We offer:

  • Paid vacation
  • 401K & matching
  • Paid sick days
  • Paid education & coaching
  • Paid social media creation time
  • Dedicated HR representative
  • Free hair services to keep you looking great
  • Health benefits (coming soon!)

Let's start a conversation!

(This will be fun, I promise!)

I am going to ask you 3 simple questions. The first one is going to play when you click the video to the right (on a desktop) or below (on a phone).

To answer, simply press the "Record" button and then give your computer or phone permissions to access your microphone and camera.

You will then have two minutes to record your answer and submit it (don't worry - you can re-record it if you don't like it as many times as you like!)

It will ask you for your name and email address. Put those in so I can get in touch with you!

You'll have only two more questions to answer. Be honest, yourself - and have fun!

When you're finished I will be notified that you answered. Be sure to be checking your email - that's how I will get in touch with you to continue the conversation.

I'm looking forward to talking with you,

<3 Jenna